April 7th, 2007


In which I'm pissy at Chili's

I realize this is not rational, but you don't fuck with a man's comfort food! ;-)

I've been dining at Chili's for at least 14 years, easily longer, but the oldest memory I have for sure is 1993. In all those years, the chili has been the same. All meat - no beans, etc. Thick, decently spicy - easily the best chili I've had at any chain restaurant, and better that most non-chain places. Just about every time I eat there, I get a bowl of the chili. The rest of my order may change, but I always get the chili because I really like it, and it is one of my comfort foods. Sometimes I'm just like "Yeah, I'll go to Chili's and enjoy a bowl of chili and forget work, etc." Tonight was one of those nights.

Only it all went wrong. I ordered the chili - but what I got was a bowl of... something not chili. It was watery, more soup than chili. It had some beef in there, but also beans. The spice was weak. It had just enough of a hint of the old chili flavor to really rub it in that it wasn't the old chili. It was a tease, a nasty, weak tease. It was like expecting a nice espresso and being served coffee out of a vending machine. Objectively it probably wasn't a bad *soup*, but it sure as hell wasn't chili in my book, and it damn sure wasn't what I was expecting. So, instead of relaxing me, it pissed me off and made me grumpy, as I remain. The rest of the meal was decent, but I spent the whole time thinking about how much the chili sucked and that soured it all. Oh yeah, and this soup also has a big dollop of sour cream on top - I hate sour cream.

Well, they have a survey code on the receipts, and I normally do those anyway. For the first time, I gave them low marks on things because of the chili. And that made them offer me text boxes to explain the problem - and I let them know how I felt. ;-)
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I also used the guest relations form on their website to let them know what I thought of their new chili too.

Fuck 'em, I'm not eating there anymore unless the old chili comes back. I'll stick to 99, Outback, Piccadilly Pub, etc. (I'd say the Ground Round down the street from Chili's - but that got replaced by another fucking Walgreens. Enough with the Walgreens already! They're everywhere!) Chili's is out of my way anyway, now that the main draw is gone, why bother?